Terms and Conditions - High Street Media Company

Website Terms of Use

Last updated: September 2026

1. About These Terms

These terms explain the rules governing your use of the High Street Media Company website.

By accessing or using this website, you agree to comply with these terms. If you do not agree with them, you should not use the website.

2. Who We Are

This website is operated by Digital High Street Media Limited, trading as The High Street Media Company (“HSMC”, “we”, “our” or “us”).

Digital High Street Media Limited is registered in England and Wales under company number 16606990.

Registered office:

167–169 Great Portland Street
London
England
W1W 5PF

Correspondence address:

Unit 18, Gunnels Wood Park
Gunnels Wood Road
Stevenage
Hertfordshire
SG1 2BH

Email: hello@highstreetmedia.co

3. Our Services

HSMC operates a digital out-of-home advertising network using professionally managed screens located within shopfronts and other suitable high-street locations.

Our services include:

Providing and managing digital screens for approved host locations
Helping hosts promote their own businesses through digital content
Managing advertising displayed across the network
Planning and delivering campaigns for advertisers and agencies
Providing campaign delivery and audience reporting
Providing installation, maintenance and technical support

Information on this website provides a general description of our services. It does not constitute a binding commercial offer or guarantee that any location, campaign or application will be accepted.

4. Separate Commercial Agreements

These Website Terms of Use apply only to the use of our website.

Screen-hosting arrangements, advertising campaigns, partnerships and other commercial services are governed by separate written agreements.

Host agreements

Approved screen hosts will receive a separate Host Agreement covering matters including:

The agreement duration
Equipment ownership and use
Installation and access arrangements
Host promotional content
Advertising management
Traffic measurement and rebate arrangements
Power and connectivity requirements
Maintenance, support and removal of equipment

Submitting an enquiry or location for review does not guarantee approval or create a Host Agreement.

Any rebate figures presented on the website are indicative only. Actual rebate arrangements are determined by the location, measured traffic and the terms of the signed Host Agreement.

Advertising arrangements

Advertising campaigns are subject to separate booking, campaign or agency terms covering matters such as:

Locations and availability
Campaign dates and schedules
Creative specifications and approval
Pricing and payment
Campaign delivery and reporting
Cancellation or amendment

A campaign is not confirmed until the relevant commercial terms have been agreed.

If these website terms conflict with a signed commercial agreement, the signed agreement will apply to the relevant service.

5. Using Our Website

You may use this website for lawful purposes relating to learning about HSMC, submitting an enquiry or engaging with our services.

You must not:

Use the website unlawfully or fraudulently
Damage, disable or interfere with the website or its operation
Attempt to gain unauthorised access to the website, servers, systems or data
Introduce viruses, malicious code or other harmful material
Use automated systems to scrape or extract website content without written permission
Misrepresent your identity, business or authority
Submit information that is false, misleading, defamatory or unlawful
Infringe our intellectual-property rights or those of another party
Use website content to create or support a competing service without permission

We may restrict or suspend access where we reasonably believe these terms have been breached.

6. Queries and Information You Provide

You are responsible for ensuring that information submitted through the website is accurate and that you have authority to provide it.

If you submit photographs, campaign materials, logos, contact information or other content, you confirm that:

You have the right or permission to provide it
Its use by HSMC for the stated purpose will not infringe another party’s rights
It does not contain unlawful, offensive or malicious material

You give us permission to use submitted information and materials as reasonably necessary to review your enquiry, assess a location, prepare a proposal or provide the requested service.

Our handling of personal information is explained in our Privacy Policy.

7. Intellectual Property

Unless otherwise stated, HSMC owns or is licensed to use the intellectual-property rights in this website and its content, including:

Text and written materials
Branding and logos
Photographs and graphics
Videos and animations
Page designs
Documents and downloadable materials
Software and website functionality

You may view, download or print reasonable extracts for your own internal business use.

You must not reproduce, modify, publish, distribute, sell, license or commercially exploit website content without our prior written permission.

Third-party names, trademarks, logos and content remain the property of their respective owners.

8. Accuracy of Website Information

We take reasonable care to keep the website accurate and current. However, content is provided for general information and may be changed without notice.

We do not guarantee that:

All information will always be complete, accurate or current
Every advertised location or service will remain available
A particular location will qualify for the network
Particular campaign results, audience numbers or rebate levels will be achieved
The website will always be available without interruption

Images, location examples, audience figures, case studies and rebate indications are illustrative unless expressly stated otherwise in a written agreement.

You should not rely exclusively on website information when making a significant commercial decision.

9. Website Availability

We may update, suspend, withdraw or restrict any part of the website without notice.

We are not responsible for website unavailability caused by maintenance, system failures, third-party services, connectivity problems or circumstances outside our reasonable control.

We do not guarantee that the website will be secure or free from errors, viruses or harmful components. You are responsible for using appropriate security and virus-protection software.

10. Third-Party Links

The website may contain links to third-party websites, services or resources.

These links are provided for convenience and do not mean that we approve, control or accept responsibility for the third-party content, service, security or privacy practices.

You should review the applicable terms and privacy information before using a third-party website.

11. Our Responsibility to You

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for:

Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
Any other liability that cannot legally be excluded

Business users

If you use the website for business purposes, we will not be liable for:

Loss of profit, revenue, business or anticipated savings
Loss of business opportunity, goodwill or reputation
Loss or corruption of data
Indirect or consequential loss
Loss resulting from reliance on general website information
Loss caused by events outside our reasonable control

Our responsibilities relating to a host arrangement, advertising campaign or other paid service will be governed by the applicable written agreement.

Consumers

Our services are primarily intended for businesses. If you use the website as a consumer, nothing in these terms affects your statutory consumer rights.

We are responsible for losses that are a foreseeable result of our breach of these terms or failure to use reasonable care and skill. We are not responsible for business losses arising from consumer use of the website.

12. Privacy and Cookies

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Changes To These Terms

We may update these Website Terms of Use when our website, services or legal obligations change.

The updated terms will be published on this page with a revised “Last updated” date. Your continued use of the website after an update will be subject to the revised terms.

14. Transfer of Rights

We may transfer our rights and obligations under these terms to another organisation, provided this does not materially reduce any rights you have under applicable law.

You may not transfer your rights or obligations under these terms without our written permission.

15. Severability

If any provision of these terms is found to be unlawful or unenforceable, the remaining provisions will continue in effect.

16. No Waiver

If we do not immediately enforce a provision of these terms, this does not mean that we have waived our right to enforce it later.

17. Governing Law and Jurisdiction

These terms are governed by the laws of England and Wales.

If you use the website for business purposes, the courts of England and Wales will have exclusive jurisdiction over disputes relating to these terms.

If you are a consumer living elsewhere in the United Kingdom, you may also have the right to bring proceedings in the courts of the country in which you live.

18. Contact Us

Questions about these Website Terms of Use should be sent to: